At TechWave Store, we are committed to delivering your orders quickly, safely, and efficiently.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
Please note that delivery times are estimates and may vary due to external factors such as customs clearance or local courier delays.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location, and selected shipping method.
We offer free standard shipping on orders over $99.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
You can use this tracking number to monitor your delivery status in real time.
5. Delivery Issues
If you experience any issues with your delivery (delay, lost package, or incorrect address), please contact us within 7 days of the expected delivery date.
Email: support@techwavestore.com
6. Incorrect Address Disclaimer
Please ensure that all shipping information is accurate at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Lost or Stolen Packages
TechWaveStore is not responsible for lost or stolen packages confirmed as delivered by the carrier.
If this occurs, please contact the shipping carrier directly for assistance.
If you have any questions regarding shipping, feel free to contact our support team at support@techwavestore.com.